Privacy & Confidentiality Policy
At www.activeinvest.com we recognize that the personal information you share with us is sensitive and valuable. We are committed to keeping it strictly confidential and using it only in ways that are beneficial and relevant to you. We consider our relationship with you to be of great importance and are dedicated to respecting and protecting your right to privacy.
1. Protection of Your Personal Information
We protect the personal information you provide to us with at least the same level of care that we use for our own confidential data of a similar nature. We take reasonable and appropriate measures to prevent any unauthorized access, use, disclosure, or publication of your information.
2. How We Use Your Information
We use your personal information to:
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Provide, operate, and improve our services to you
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Process your investment requests and related transactions
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Keep you informed about our products, services, tools, and updates that may be of interest to you
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Enhance your overall experience with ActiveInvest
Your information is used in the spirit and context in which it is shared with us. In particular, your data is used to process your investment transactions, including those routed through the NSENMF-II platform via its API, as applicable.
3. Scope of Data Collected
We collect only such personal information as is necessary to:
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Deliver and administer our services effectively
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Comply with applicable laws, rules, and regulations in India
To provide you with high-quality services and added value, we may combine information that you share with us through:
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Our website, www.activeinvest.com
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Our mobile applications
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Other communication channels you choose to use
4. Sharing Information with Third Parties
In certain situations, we may share your information with third parties where we believe it will enhance the quality or value of services provided to you. Whenever we share your information:
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We impose strict confidentiality obligations on these third parties
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We ensure they use your information only for the limited purpose for which it is shared
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We do not permit them to retain your information for longer than is reasonably necessary for the services being provided
Additionally, we will disclose your personal information if required to do so under applicable law, including to:
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Government authorities
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Regulatory or statutory bodies
5. Data Security on Our Website
The personal information you provide to us online is stored and transmitted via the secure area of our website. We use Secure Socket Layer (SSL) or equivalent industry-standard encryption technologies to protect data exchanged between your browser and our servers. This helps ensure that your data cannot be easily intercepted or misused by unauthorized parties.
6. Login Credentials & Account Security
Access to the secure portions of our website is controlled through:
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A unique Login ID
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A password chosen by you
Since mutual fund units are non-transferable and no physical certificates are issued, the risk of fraudulent transaction under your login is minimized. However, you are responsible for:
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Keeping your login ID and password confidential
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Avoiding sharing your credentials with anyone
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Changing your password at regular intervals
For your protection, our systems automatically log you out if no activity is detected for 30 minutes. Even so, we strongly recommend that you always log out manually when you finish your session to prevent others from accessing your account on the same device.
7. Keeping Your Information Up to Date
To serve you better, it is important that the personal information we have about you is accurate and current. Our website enables you to review and update your personal details.
You may also contact our customer support team via email, and we will ensure that your information is updated and safeguarded against misuse or unauthorized disclosure.
8. Mobile Application
Our mobile application identifies you primarily through your mobile number. For a seamless and secure experience:
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Please make sure you enter and maintain your correct mobile number while registering and using our services.
This helps ensure hassle-free access to your portfolio on our mobile app.
Regulatory Disclosure
As per regulations, all mutual fund distributors in India must be registered with AMFI (Association of Mutual Funds in India).
We are registered with AMFI as a mutual fund distributor under ARN: 163725.
